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Returns & Exchanges
At The Elderberry, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a 30-day return policy for all unworn and unwashed items.
1
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
2
Package Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
3
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
4
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing